FACT SHEET
  
 

EVENT:


DATE:

PROPOSED VENUE:

CO-ORGANISERS:







SUPPORTED BY:


BILLING & CRM INDIA 2002
International Conference

11th October 2002

Hyatt Regency, New Delhi

  • Department of Telecommunications
    Ministry of Communications & IT
    Government of India
  • Department of Information Technology
    Ministry of Communications & IT
    Government of India
  • Telecom Equipment Mfrs. Association of India
  • Association of Basic Telecom Operators
  • Cable Operator's Association of India
  • Internet Service Providers Association of India
  • VSAT Services Association of India
  • Institution of Electronics & Telecommunication Engineers
 
 

The conference will provide a broad view of billing concepts, identify the major challenges facing the industry, the players, and explain how the changes worldwide affect billing processes. It will provide insights into how billing must change as services are integrated, regulatory rules change and companies reinvent themselves

Conference Overview:

Understanding Billing

  • Boundaries and Interfaces
  • The Service Order Process
  • Message Processing
  • Rating & Pricing
  • Collections
  • Other Uses for Billing Data
  • Billing for Mobile Services

How to Successfully Sell OSS/BSS Solutions to Communications Service Providers

  • Identify the issues and concerns that keep your customers awake at night
  • Link those critical business requirements from all areas of the service provider's business to your solutions capabilities
  • Explore current "pain points" and "hot buttons" that will help you communicate clearly to key decision makers how your solution can help address their problems
  • Find new ways to will catch the attention of your prospective customers and deliver results.
  • Come away with that 30 second message that can open doors for your product.

Billing Reconciliation: Rolling Up Your Sleeves and Getting Started

  • How and why carriers interconnect with each other and the bills that are generated, including LD and local services.
  • A tutorial on the basic access elements of a switched and facilities-based network.
  • A walk-through of how access elements are billed on carrier bills.
  • An actual audit walk-through of a facilities-based bills and circuit-switched bills.
  • Guidance on how to set up the optimal telco shop, internal and external sources of information vital to the process, the use of automated bill reconciliation software, and other solutions that will help reduce your telco costs and save your company money.
  • Q&A and interactive discussions with your peers

Implementing Mobile Value-Added Services in Your Back Office

  • An introduction to mobile value-added services (M-Service) - What are they? How are they implemented? Which ones are likely to be popular?
  • The real issues M-Services create within your BSS
  • Introduction to several approaches to reaching the objective
  • Discussion on the pros and cons of each
  • Interactive session drilling down to the specifics

WHO SHOULD ATTEND:

  • Traditional billing and customer care system vendors
  • IP mediation and billing solution providers
  • System integrators
  • CRM solution providers
  • Telecommunication hardware manufacturers
  • Incumbent and established wireline service providers
  • CLECs
  • Established and start-up wireless service providers
  • ISPs and IP service providers
  • Third-party billing and customer care outsourcers
  • ASPs in the billing and customer care space

WHY YOU SHOULD ATTEND:

  • It is a mega conference devoted to billing and customer care.
  • It is the place to hear everyone who is anyone in the billing and CRM arena.
  • Tremendous opportunity to meet and learn from the experts.
  • It is an excellent investment of your time and money.

For More Information
Convergence Plus
A-17, 2nd Floor
DDA Office-cum-Shopping Complex
Near Moolchand Flyover
Defence Colony
New Delhi 110 024
INDIA
Tel: +91 11 463 8680-84
Fax: +91 11 463 3506/462 3320
Email: exhibitionsindia@vsnl.com
Ctc: Mr. Shashi Dharan / Ms. Priya Ramachandran / Mr. Rohit Dogra

  
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