0930-1000 hrs

1000-1100 hrs

Chief Guest

Panelists

1100-1130 hrs

1130-1300 hrs

Chairperson

Speakers

1300-1400 hrs

1400-1530 hrs

Chairperson

Speakers

1530-1600 hrs

1600-1730 hrs

Chairperson

Speakers

1800-2100 hrs

11th October 2002

Registration

Inaugural Session

• Shri Prithipal Singh, Chairman and Managing Director, Bharat Sanchar Nigam Limited

• Mr. Shailendra Singh, Country Manager - Sales, India & SAARC, Portal Software (Asia Pacific) Ltd
• Mr. Andreas Huggel, Senior Consultant, iSoftel Ltd.
  

Tea/Coffee

Session I : "Convergent Billing & CRM"

• Mr. Sudershan Banerjee, Chief Executive Officer, Hutchison Essar Telecom Ltd

• Mr. Shailendra Singh, Country Manager - Sales, India & SAARC, Portal Software (Asia Pacific) Ltd
  "Convergent Billing: Low TCO & Faster ROI"
• Mr. Andreas Huggel, Senior Consultant, iSoftel Ltd
  "Today's Solution present Opportunities for Tomorrow"
• Mr. Robert Machin, Billing Business Manager, Global Telecoms, Logica
  "Convergent Billing & CRM: 3 Modes of Convergence"
  

Lunch

Session II : "Billing for the Quality of Services"

• Shri RRN Prasad, Member, Telecom Regulatory Authority of India

• Mr. Ashwani Vachher, Chief Solutions Architect-India & SAARC, Portal Software (Asia Pacific) Ltd
  "Next Generation Billing Solutions"
• Mr. Karanvir Singh, President, Voxtron Dezign Lab Pvt. Ltd.
• Mr. Navaid Khan, CEO, Hexacom India Limited

Tea/Coffee

Session III : "Integration of Billing & CRM applications and Cost & Revenue Management"

• Shri GD Gaiha, Director - Tech., Mahanagar Telephone Nigam Limited*

• Mr. Jagmohan Marwah, Senior Consultant, Oracle India Private Limited
  "Leveraging CRM for Profitability"
• Mr. Alok Kumar, Chief of Operations, Touchtel (Bharti Telenet Limited)
• Mr. Raj Hajela, Managing Director, Estel Communications Pvt. Ltd.
  "Solutions to Reduce Churn & Get Greater Control of Your Prepaid Subscribers"
• Tata Avaya
  

Cocktails Reception